Before placing your trust in a company offering financial products, make sure it has the required authorisations.

With the “Check your provider” search tool on the Financial Services and Markets Authority (FSMA) website, you can check whether the person you are dealing with is registered and authorised to offer investment products. Without this authorisation, they are not allowed to offer investment products to consumers.

This tool also enables you to check whether the FMSA has already issued a warning about a provider. If so, we advise you not to accept any offers from this provider. These warnings are only issued when there is evidence of fraud.

Have you fallen victim to a scam and lost money or shared your bank details with scammers?

We recommend you do the following:

1. If you have shared your credit or bank card details, notify Card Stop immediately at 078 170 170 (+32 78 170 170 from abroad) to block your cards.
2. Contact your bank immediately so that the payment(s) and possibly the bank account can be blocked.
3. If money has actually been stolen from your account, report the incident to the local police.
4. Forward the suspicious message (e-mail or SMS) to suspect@safeonweb.be to block the URL of the suspicious website to spare other victims.
5. If you paid by credit card, fill in a dispute form on macarte.be to report an unauthorised payment transaction via your credit card.
6. Report the incident to us.