Contact us
Report a violation
You can report a violation using our online form. Select the theme that corresponds to your situation and answer a few questions to submit your report to the Economic Inspectorate of the FPS Economy.
Ask us a question
Call us
Monday to Friday from 9 a.m. to 5 p.m.
Telephone (toll-free number)
Online Contact Form
Please use our online contact form
Fill in the form
Send an e-mail
Ask us your question by e-mail
Social media
Ask us your question by social media
Use our kiosks
Kiosks are available in our offices where you can:
- look up information
- ask questions about your rights and obligations as a consumer
- use an ombudsman service to find a solution to your problem with a business
- report a violation of consumer law to the Economic Inspectorate
The kiosks are equipped with a scanner.
A staff member from the FPS Economy is available to help you on site.
You will find the kiosks at the entrance to the FPS Economy building:
ConsumerConnect is an initiative of the FPS Economy. We guide you through your consumer rights and obligations in clear and accessible language. Here, you can learn what actions you can take.
