Did you receive a message asking you to check your personal data, or a message telling you to replace your bank card and return it by post? Did you receive a call regarding suspected fraud on your account, advising you to transfer your money to another account?

Scammers attempt to get hold of your bank details in various ways in order to empty your account.

Have you fallen victim to a scam and lost money or shared your bank details with scammers?

We recommend you do the following:

1. If you have shared your credit or bank card details, notify Card Stop immediately at 078 170 170 (+32 78 170 170 from abroad) to block your cards.
2. Contact your bank immediately so that the payment(s) and possibly the bank account can be blocked.
3. If money has actually been stolen from your account, report the incident to the local police.
4. Forward the suspicious message (e-mail or SMS) to suspect@safeonweb.be to block the URL of the suspicious website to spare other victims.
5. If you paid by credit card, fill in a dispute form on macarte.be to report an unauthorised payment transaction via your credit card.
6. Report the incident to us.